Skip to main content

​
Getting Started

  1. Open Telegram and search for @anumaan_bot
  2. Send /start command
  3. Choose to create new wallet or import existing
  4. Fund your wallet with USDC
  5. Start trading from alerts!
Full guide →
No! The bot is designed for beginners:
  • Simple wallet creation
  • One-click trading
  • Guided process
  • Help always available
However, understanding basic prediction markets helps.
Basic features: Free
  • Wallet management
  • Copy trading
  • Basic functionality
Insider Access: $50 one-time fee
  • Premium alerts
  • Whale trades
  • One-click trading from alerts
Learn more →
Minimum deposit: 1USDC∗∗Recommendedstart∗∗:1 USDC **Recommended start**: 10-50 USDC Comfortable trading: $100+ USDCStart small and scale up as you learn!

​
Wallet Issues

Try these steps:
  1. Use /start command again
  2. Ensure you’re in private chat (not group)
  3. Check bot isn’t blocked
  4. Wait 30 seconds and retry
  5. Restart Telegram app
Still stuck? Contact support with screenshot.
Common causes:Wrong network:
  • Must use Polygon network for direct deposits
  • Check you didn’t send on Ethereum mainnet
Wrong token:
  • Must be USDC (not USDT, DAI, etc.)
  • Check transaction on PolygonScan
Still processing:
  • Wait 1-2 minutes for Polygon confirmation
  • Use /balance to refresh
Wrong address:
  • Verify you sent to correct wallet address
  • Check address from /wallet matches
Funding guide →
If you lose Telegram access:
  • Your wallet is linked to your Telegram ID
  • Regain Telegram access to regain wallet access
  • Enable 2FA on Telegram to prevent loss
Exporting wallet:
  • Contact support for export options
  • Your wallet is a standard Polygon wallet
  • Can be used with MetaMask, etc.
⚠️ We don’t store private keys - can’t recover if both Telegram access AND backup are lost!
Yes! Your wallet is linked to your Telegram account.
  • Works on any device with your Telegram
  • Same wallet, same balance
  • Seamless sync across devices

​
Trading Problems

Quick fixes:
  1. Ensure you’re clicking in Insider group (if applicable)
  2. Check you have sufficient balance
  3. Verify market is still open
  4. Try again in 30 seconds
  5. Use /wallet to check balance
If button redirects but no response:
  • Check bot isn’t blocked in settings
  • Start new chat with bot
  • Try /trade command to access pending trade from alert click
Check these:
  • Balance shows in USDC (not POL tokens)
  • Funds confirmed on Polygon network
  • Not just pending deposit
  • Decimal amounts may round differently
Use /balance to see exact available amount.
This is normal - price slippage:
  • Prices change in real-time
  • Alert shows price at that moment
  • Execution uses current price
  • Fast-moving markets = more slippage
Bot always shows final price before confirming.
Possible reasons:Market closed:
  • Already resolved
  • Check if event happened
  • Payout may be automatic
Low liquidity:
  • No buyers at current price
  • Try again later
  • May need to accept lower price
Technical issue:
  • Wait 5 minutes and retry
  • Check /positions to verify
  • Contact support if persists
Market resolved:
  • Check if event concluded
  • Winning shares → USDC in wallet
  • Losing shares → worthless
  • Check /balance for payout
Still active:
  • Use /positions to view
  • May be on different page (pagination)
  • Filter might be hiding it
Transaction failed:
  • Check confirmation message
  • Balance should be unchanged
  • Try trade again

​
Copy Trading

Check these settings:
  1. Subscription is active (not paused)
  2. Sufficient balance available
  3. Trade meets your min/max limits
  4. Copy buys is enabled
  5. Wallet address is correct
Use /copytrade to verify settings.Copy trade guide →
Solutions:
  • Pause some subscriptions
  • Increase minimum trade size
  • Lower multipliers
  • Set lower max trade sizes
  • Keep more balance reserved
Balance your exposure across traders.
  1. Use /copytrade command
  2. Click “My Subscriptions”
  3. Select the trader
  4. Click “Pause” (temporary) or “Delete” (permanent)
Existing positions remain open - close manually if desired.
What to do:
  • Check their wallet on PolygonScan
  • Wait 1-2 weeks before deciding
  • Consider pausing subscription
  • Look for alternative traders
  • Delete if inactive for 1+ month
Trader inactivity is normal sometimes.

​
Insider Access

Checklist:
  • Used Solana network (not Ethereum!)
  • Sent USDC (not another token)
  • Sent correct amount ($29.99 or discounted)
  • Copied full transaction signature
  • Waited 5 minutes for confirmation
Still failing? Contact support with tx hash.Subscription guide →
Verify:
  • You’re in the Insider group
  • Group notifications are enabled
  • Not muted in Telegram settings
  • Bot hasn’t been removed from group
Check subscription:
  • Use /subscribe to see status
  • May have expired (30 days)
  • Renew if needed
No auto-renewal:
  • Subscriptions are month-to-month
  • Simply don’t renew when it expires
  • You’ll be removed from group automatically
  • No cancellation needed
Want to stop immediately:
  • No refunds after first 7 days typically
  • Leave group if you want
  • Won’t be charged again

​
Referrals

Get your code:
/referral
Requirements:
  • Must have active Insider subscription
  • Code appears after subscribing
  • Format: REF_XXXXXX
Referral guide →
Wait period: 24-48 hours after friend’s paymentCheck:
  • Friend actually completed payment
  • Used your code correctly
  • Wasn’t already subscribed
  • Payment wasn’t refunded
Still missing after 48h? Contact support.
No! Self-referrals are:
  • Against terms of service
  • Automatically detected
  • Result in ban and lost credits
Only refer genuine friends/users.
Using credits:
  • Auto-apply to renewals
  • Reduces your subscription cost
  • Keep earning for free subscriptions
Cash out:
  • Usually requires $50+ balance
  • Request via /referral command
  • Receive as USDC to wallet
  • Check current terms for details

​
Technical Issues

Quick fixes:
  1. Wait 30-60 seconds (may be processing)
  2. Send any command (like /help)
  3. Restart Telegram app
  4. Clear Telegram cache
  5. Try on different device
Still unresponsive:
  • Check bot isn’t blocked
  • Verify internet connection
  • Bot may be under maintenance (rare)
  • Contact support via other channels
Ensure:
  • In private chat (not group)
  • Using forward slash: /command
  • Spelling is correct
  • No extra spaces
Try:
  • /help to see all commands
  • Restart conversation with /start
  • Use buttons instead of commands
Common errors:“User not found”:
  • Use /start to create account
  • Ensure you’re the one messaging
“Wallet not found”:
  • Create wallet with /start
  • May have been reset (contact support)
“Network error”:
  • Check your internet
  • Try again in 1 minute
  • May be temporary issue
Screenshot error and contact support if persists.
Typical times:
  • Polygon deposit: 30-60 seconds
  • Trade execution: 5-15 seconds
  • Position close: 5-15 seconds
  • Ethereum bridge: 5-15 minutes
If stuck:
  • Check transaction on PolygonScan
  • Verify wallet address was correct
  • Wait up to 30 minutes for bridges
  • Contact support with tx hash after 1 hour

​
Security & Safety

Security measures:
  • Private keys never stored in database
  • Encrypted wallet management
  • Secure enclave operations
  • No access to your keys
Best practices:
  • Enable Telegram 2FA
  • Don’t share account access
  • Keep device secure
  • Start with small amounts
Security guide →
Official bot username: @anumaan_botVerify:
  • Check username exactly
  • Look for verified badge (if available)
  • Confirm via official website
  • Check official social media
⚠️ Scammers create fake bots with similar names!
NEVER SHARE:
  • Private keys
  • Seed phrases
  • Telegram password
  • 2FA codes
Official bot:
  • Only asks for private key during wallet import
  • Only in private chat
  • Never in groups
  • Never again after import
If asked elsewhere → SCAM!
Immediate actions:
  1. Change Telegram password
  2. Enable 2FA if not enabled
  3. Check /balance for unusual activity
  4. Review /positions for unauthorized trades
  5. Contact support immediately
  6. Consider moving funds to new wallet
Prevention:
  • Never share account access
  • Use strong passwords
  • Enable 2FA
  • Don’t click suspicious links

​
Account Management

To stop using:
  • Simply stop using the bot
  • Withdraw your funds first
  • Account becomes inactive
Full deletion:
  • Contact support for account deletion
  • Provide Telegram ID
  • Confirm you’ve withdrawn funds
  • Cannot be undone
Policy:
  • One account per Telegram user
  • Multiple accounts may violate ToS
  • Especially for referral abuse
Need separate wallets:
  • Use one bot account
  • Can import multiple wallets
  • Or use different services
Account is tied to Telegram ID:
  • Change in Telegram settings
  • Bot follows your Telegram account
  • No separate registration needed
Changing Telegram phone = same bot account.

​
Getting Help

​
Support Channels

In-Bot Help: 
/help
Shows all commands and quick info. Community Support:
  • Telegram community group
  • Discord server
  • Twitter/X (@handle)
Direct Support:

​
When Contacting Support

Include:
  • Your Telegram username
  • Clear description of issue
  • Screenshots if relevant
  • Transaction hash (if applicable)
  • Steps you’ve tried
  • Device/platform info
Don’t share:
  • Private keys
  • Seed phrases
  • Telegram password

​
Emergency Situations

Urgent issues:
  • Suspected hack: Contact immediately
  • Large funds at risk: Priority support
  • Bot critical error: Report ASAP
Non-urgent:
  • General questions: Use FAQ first
  • Feature requests: Use feedback form
  • Minor bugs: Report when convenient

​
Still Need Help?

Getting Started

Complete setup guide

Wallet Help

Wallet management guide

Trading Guide

Learn to trade

Contact Support

@anumaan_bot
Can’t find your answer? Contact support: @anumaan_bot